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I-WIN Committee Webinar: IT Arbitration and Dispute Resolution – new opportunities for collaboration

March 1, 2018

Thank you to the I-WIN Committee and Clara-Ann Gordon, I-WIN member, and Hanneke Slager for an excellent webinar on Information Communication Technology, Mediation, and Arbitration. 

Webinar Materials

IT Arbitration and Dispute Resolution – New Opportunities for Collaboration

Information and communication technology (ICT) projects are typically of long duration, involve a high degree of complexity and require substantial investment in human and other resources and can lead to a lot of conflicts or litigation.

Mediation, arbitration and other forms of Alternative Dispute Resolution (ADR) are ideal options for the resolution of ICT conflicts. However, existing rules may often lead to very high costs – sometimes not always justified by the corresponding expertise.

Clara-Ann Gordon (a member of I-WIN) and Hanneke Slager will show you how they have successfully built up a mediation and arbitration organization, SGOA, in the Netherlands and Switzerland, that is able to handle traditionally but also digitally litigation cases with an interesting cost structure for clients. They will provide some interesting insights on how SGOA works on a daily basis and may be used by other I-WIN members.